This story proves that consumer feedback can indeed make a big difference. What started with a Texas man’s tip to the National Highway Traffic Safety Administration (NHSTA) regarding faulty brake lights, rear tail lamps, and turn signals on his BMW sedan escalated into a full blown investigation, resulting in the company recalling 241,000 of their 3 Series models from 2002-2005 in the United States and Canada.
After becoming frustrated communicating with BMW, and their alleged neglect of the problem, the man filed a claim with the NHTSA requesting that they examine back light failures on cars like his 2002 330i. He claimed that the wiring mechanism and its connector were prone to overheating and that the company knew about the problem but refused to assist owners, according to the The New York Times Wheels blog.
If you have a problem with your vehicle that cannot be repaired after a reasonable number of attempts, contact California lemon law attorney Howard D. Silver at (855) 341-2611 to learn more about your rights.