How to File a Vehicle Safety Complaint with NHTSA

Serving Los Angeles, Riverside, Ventura, San Bernardino Counties & Nearby Areas of California

The California lemon law protects consumers who unknowingly purchase or lease a defective vehicle. In addition to seeking protection under California law, you can report a dangerous or defective vehicle to the federal Office of Defects Investigation (ODI) at the National Highway Traffic Safety Administration (NHTSA).

The purpose of the ODI is to investigate consumer complaints about vehicle defects. If you want to report a defect to the ODI, the agency provides an online form on its website. ODI accepts four kinds of complaints related to safety issues. Specifically, tire safety, non-original equipment such as filters, wipers, and floor jacks, and child safety seats.

To file a claim with the ODI, first gather information on the make, model and year of the vehicle, the defective component and, if possible, the vehicle’s Vehicle Identification Number (VIN). If you’re reporting a complaint about another component, like a tire, piece of equipment, or child safety device, you’ll also need the make and model of these items. ODI then investigates the defect or danger and issues a safety recall if necessary.

If you think you’ve bought a vehicle that qualifies for ODI protection or is a lemon vehicle, contact experienced California lemon law claim attorney Howard D. Silver by calling (855) 341-2611 to learn about your rights as a consumer.


Posted Date: 
Wednesday, February 18, 2015