Taking to the road in a new or used car can be a rewarding experience. However, if you’ve encountered reoccurring problems with your vehicle in Arizona, you may have a lemon.
The lemon law in Arizona states that if a new motor vehicle does not adhere to the terms of the express warranty, a consumer has either the length of the express warranty, two years, or 24,000 miles to report the problem to the manufacturer or dealer. According to the Arizona Attorney General’s website, this covered period starts on the date a vehicle is delivered to the new owner. In order for a vehicle to be considered a “lemon” in Arizona, it must have a problem that substantially impairs the use and value of the car and does not conform to the manufacturer’s express warranty.
The Arizona Attorney General’s website recommends that consumers report the problem to the manufacturer, file a complaint with the Better Business Bureau AUTO LINE Program, or consult with an attorney.
When a consumer informs the dealer or manufacturer of a specific problem, they are expected to repair the vehicle in order for it to conform to the terms of the express warranty. Should a vehicle suffer the same problem after a reasonable number of repair attempts (usually four), the manufacturer or authorized dealer shall provide a new vehicle to the consumer under the Arizona lemon law. The other option is for the manufacturer or dealer to accept return of the car and provide the consumer with a full refund for the vehicle.
For consumers in Arizona who have purchased a used car and are experiencing a serious problem within 15 days or 500 miles after buying the car, the car may be covered by the Arizona Used Car Lemon Law. The recovery for a consumer is typically the purchase amount paid for the vehicle.
If the vehicle problem is a result of abuse or neglect on the part of the consumer, the manufacturer or dealer is not responsible. In addition, if the problem does not substantially impair the vehicle's performance and market value, further repair may be deemed unnecessary.
Howard D. Silver is a California lemon law attorney who has extensive experience handling California lemon law cases. If you have purchased a vehicle with a problem that persists after multiple repair attempts, contact Mr. Silver at (855) 341-2611. To learn more about the lemon law in California as well as other states, continue to check our blog.