According to a recent report, a Wisconsin man was awarded $482,000 in damages and legal fees after Mercedes-Benz USA LLC failed to timely provide him with a refund for his defective vehicle. The car in question, a 2005 Mercedes-Benz E 320, was purchased for $56,000. The owner requested a refund from Mercedes after having the vehicle’s defective battery replaced several times and after the dealership informed him that the problem could not be fixed.
The report mentions that Wisconsin has one of the strictest lemon laws in the nation, making it possible for consumers to demand a refund or replacement for their vehicle if it does not run or cannot be fixed. After a consumer files a claim, an auto manufacturer has up to 30 days to reimburse the consumer. Otherwise, the manufacturer is subject to a civil penalty plus legal fees.
In what several lemon law attorneys are calling the largest lemon law judgment they have ever seen for a single car, the judge in this case emphasized a “lack of urgency” on the part of Mercedes for not responding quickly enough to the consumer’s request for a refund. Although the company recognized that the vehicle was defective and agreed to provide a refund, 30 days passed from the date of request without any action having taken place.
Although this particular lemon law case occurred in Wisconsin, similar instances of vehicles having irreparable defects often take place in California. Whether it is a defective car battery or another vital component of a vehicle, if the safety or use of a car is compromised and it cannot be fixed, a car owner in California may qualify to receive a replacement or a refund. For more information regarding the California lemon law statute and what can be done in your particular case, please contact attorney Howard D. Silver by calling (855) 341-2611 or visiting www.howardsilverlaw.com.