Under the Massachusetts new car lemon law, three repair attempts by the manufacturer to fix a performance-affecting nonconformity is considered a reasonable number of tries. If the vehicle is still broken after that, the vehicle may be a lemon entitling the consumer to a replacement car or a refund of his money. Additionally, if the vehicle is out of service for warranty repairs a cumulative total of at least 15 days during the warranty period, the manufacturer is entitled to one additional repair attempt that will last no longer than seven days. If the nonconformity is not fixed by then, it may be a lemon.
Massachusetts also provides coverage for used cars with mandatory warranties defined by the state and based on the mileage of the vehicle at the time of purchase. If defects occur during the warranty, consumers are eligible for repairs, refunds or replacement vehicles. For refunds, consumers receive the total cost of the vehicle minus a reasonable allowance for use (15 cents for every mile driven since the time of purchase).
Navigating a state’s lemon laws can be confusing and if not done properly, a consumer may incur losses they were not responsible for causing. If you live in California and believe your vehicle is a lemon, call Los Angeles lemon law attorney Howard D. Silver at (866) 49-LEMON for assistance.